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Terms and Conditions

Thank you for visiting our online store CAVALINHO, at https://www.inovals.com . Please read the terms and conditions carefully. Scenic Mountain, Lda, reserves the right to change the Terms and Conditions, publishing this change on the website.

Please read the terms and conditions carefully before using our service.


1. IDENTIFICATION

SCENIC MOUNTAIN LTDA. (hereinafter referred to as SM)

State Registration and Enrollment Number: 516275658

Headquarters: Rua do Foral, 89 3770-218 Oliveira do Bairro

General Contact: +351 928100823 (Call to national mobile network)

General email: obairro@cavalinho.com

2. ACCURACY OF CONTENT

SM:

  • We strive to keep the website information up-to-date, however, we cannot guarantee the complete absence of errors. The information and other materials published on this website may contain inaccuracies or typographical errors. We make every effort to ensure that product information is accurate and that the colors shown in the photos are accurate; however, we cannot guarantee that the colors displayed on your screen will accurately reflect the color of the product at the time of delivery, as this depends on the calibration of your monitor or device.
  • We reserve the right to modify the website at any time, at our discretion;
  • It does not guarantee that the functions contained on the site or any materials or content contained therein will be uninterrupted or error-free, that defects will be corrected, or that the site or the server that makes it available is free of viruses or other harmful components;
  • You will not be responsible for your use of the website, including, without limitation, its content and any errors contained therein.

3. PRICE

The price of the products is displayed on the website and at the time of order validation. These prices will then be sent to your email along with the order confirmation. All prices are shown in euros (EUR). If we detect an error in the price of the products you ordered or in the shipping costs, you will be informed as soon as possible and, at that time, you can choose whether to accept the order with the updated price or cancel it. If you cancel, we will fully refund the amount charged, which will be done via bank transfer to the Portuguese IBAN (PT) identified by the user.

4. ORDER

You can make a purchase if you are 18 years of age or older. We reserve the right to cancel your order for this reason.

5. PAYMENT

The following payment methods are available:

  • Credit Card (Visa or MasterCard)
  • Multibanco Reference
  • MB Way
  • PAYPAL
  • Bank Transfer
  • Klarna

6. SALES CONTRACT

SM reserves the right to refuse an order, in whole or in part, in the following cases:

  • If the product is unavailable or if an error is found;
  • If the billing information is incorrect or unverifiable;
  • If your order is flagged by security systems as an unusual order or an order susceptible to fraud;
  • If we have reason to believe that you are under 18 years of age;
  • If we have reason to believe that you are a reseller;
  • If there was an error in the prices;
  • If we are unable to deliver to the address provided;

7. DELIVERY RESTRICTIONS

Orders are delivered only on weekdays, Monday to Friday, excluding holidays.

8. Deliveries

We will make every effort to deliver the ordered products within the timeframes indicated in the order confirmation.

Delivery times are not guaranteed by SM.

In cases of incorrect address, the user is responsible and additional costs may be charged.

The expeditions will originate from one of SM's logistics centers.

If your order is not delivered within the specified timeframe, please contact us via the form on the website, or by email at obairro@cavalinho.com.

The shipment will be handled by a carrier subcontracted by SM.

Restrictions on special dates will be communicated in due course.

9. Deliveries with anomalies

You should check that your order is correct at the time of delivery.

Upon receiving the order, if you notice any damage to the packaging, please check the contents with the delivery company and, if there is any damage, refuse to accept the order. SM is not responsible for damage caused during transport.

For defective products or products returned due to an error attributable to SM, we will cover the shipping costs; however, you should always contact us first by phone: 928100823 or by email: obairro@cavalinho.com. Product replacement/exchange is subject to stock availability.

10. RETURNS

To return a product, please contact our support line at obairro@cavalinho.com for instructions. Only products purchased online can be returned. For any other return, please contact the store where you made the purchase.

11. RESPONSIBILITY

The terms and conditions of this sales contract do not affect your statutory rights. Total liability in relation to the sales contract cannot exceed the price of the products in question. SM has a legal obligation to supply the ordered products in accordance with the sales contract.

12. WARRANTY

Legal Guarantee: Consumers are entitled to a legal guarantee. This covers product non-conformity at the time of delivery. SM undertakes to repair or replace the products in question (or parts thereof) free of charge if a manufacturing and/or material defect is deemed to be covered under the guarantee. We reserve the right to exchange the item if the repair costs are disproportionate or if repair is impossible.

Commercial Guarantee: SM, representing the Cavalinho brand, also offers an additional commercial guarantee on most products. For more information about this guarantee, please consult the warranty conditions at the following link: https://www.inovals.com/garantias

13. RIGHTS AND PROPERTY

All brand names, product names, and titles used on the website are registered trademarks or trade names of CAVALINHO. You are not authorized to use or reproduce such trademarks or trade names, as they may constitute a violation of the owners' rights. The entire website design, texts, documents, films, and other services, and the selection and arrangement thereof, and all other materials on this website are protected by copyright of Silver Horse SA or its suppliers. The user is only permitted to electronically copy and print portions of the website to the extent necessary for the purpose of placing an order or using the website as a shopping resource. You are not authorized to make any other use of the information and materials on the website, including reproduction for purposes other than those mentioned above, modification, distribution, or republication. If you wish to use materials and information from this website, you must obtain the prior written consent of Silver Horse SA.

14. USE OF INFORMATION OR SUGGESTIONS

In the event that you provide or post any material, information, suggestion, or comment on or through any social network about the website, SM reserves the right to use this content without compensation to the author. From that moment on, SM holds a non-exclusive, perpetual, worldwide, royalty-free license to use and publish this information and material. However, the use of information by which you can be identified (such as your name, address, social security number, and telephone number, etc.) will be governed by the Privacy Policy.

15. PRIVACY POLICY

We consider your privacy very important and want to ensure you are aware of and agree to how we may use your personal information. By placing an order on the website, the user agrees to the policy regarding the collection, use, and transfer of personal data, as outlined in the Privacy Policy.

16. LAW

Any controversy relating to the validity, interpretation and/or execution of these Terms and Conditions shall be governed exclusively by Portuguese law and courts. This clause does not affect your statutory rights. The user agrees that, in the event of a dispute regarding the use of the website, electronic evidence (emails, backups, etc.) may be used as valid proof.

If any of the Terms and Conditions are declared null or unenforceable, the remaining terms and conditions will remain valid, and the portion declared null and void will remain enforceable to the extent permitted by law.

17. Dispute Resolution

In the event of a consumer dispute, the consumer may resort to CNIACC – NATIONAL CENTER FOR INFORMATION AND ARBITRATION OF CONSUMER DISPUTES, located at Rua D. Afonso Henriques, 1 4700-030 Braga, or by contacting 253 619 107 or geral@cniacc.pt.

18. DEFINITIONS

Within the scope of these terms and conditions, the terms listed below shall be understood to have the following meaning, unless expressly stated otherwise:

Terms and Conditions: these terms and conditions and all additions or updates thereto;
Shipping: Result of the order process;
User: someone who, by typing the website address or via a link, uses the platform for informational purposes or to place an order.

Last updated: February 26, 2026